They say they can't give a time or day to say when they are coming. It's to do with "security". The drivers have to vary their routes every day and call at different places at different times. The say it could be anytime between 9am to 5pm on any day between Mon and Friday! That is as near as they can tell me! This is to prevent hi-jacking, mugging, robbery or whatever. The passport delivery service is so secure that I haven't a clue when, if ever, I will get my OWN passport! So don't put the kettle on yet!